TERMS AND CONDITIONS
1. ACCEPTANCE OF TERMS
By accessing and using rifqah.com, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.
2. PRODUCT DESCRIPTION
We specialize in home decor items including:
- Wooden decorative pieces
- Poetry-related items
- Customized wooden products
- Wood and resin combinations
3. CUSTOMIZATION POLICY
All customized products are made to order and cannot be cancelled or modified once production begins.
4. INTELLECTUAL PROPERTY
All content and designs on this website are owned by Rifqah.
5. LIMITATION OF LIABILITY
We are not liable for any damages arising from your use of our website or products.
REFUND POLICY
Last Updated: [Date]
1. STANDARD REFUND POLICY
We offer refunds within 7 days of delivery for non-customized items in original condition with proof of purchase.
2. NON-REFUNDABLE ITEMS
NO REFUNDS OR EXCHANGES for:
- Customized wooden products
- Products with customized resin colors
- Items showing signs of use
- Items without original packaging
3. RETURN PROCESS
- Contact us within 7 days of delivery
- Items must be in original condition
- Customer pays return shipping
- Refund processed within 10 business days after inspection
4. DAMAGED ITEMS
Report damaged non-customized items within 48 hours of delivery for replacement consideration.
PRIVACY POLICY
Last Updated: [Date]
1. INFORMATION WE COLLECT
- Personal information (name, email, address)
- Payment details
- Order preferences and customization requests
2. HOW WE USE YOUR INFORMATION
- Process and fulfill orders
- Communicate about your orders
- Send order confirmations and updates
3. DATA PROTECTION
We protect your personal information through appropriate security measures.
4. YOUR RIGHTS
- Access your order history
- Update your contact information
- Unsubscribe from promotional emails
ABOUT US
Welcome to Rifqah
At Rifqah, we create beautiful home decor pieces that combine natural wood with artistic resin work. Our collection includes ready-made wooden decor, poetry-inspired items, and custom-designed pieces that bring warmth and personality to any space.
OUR CRAFTSMANSHIP
Each piece is carefully crafted using quality wood and resin materials, combining traditional woodworking techniques with modern design aesthetics.
CUSTOMIZATION
We offer personalized wooden and resin products tailored to your specific preferences and color choices.
CONTACT US
- Email: rifqahwood@gmail.com
- Mobile: +201555534160
- Address: Nasr City, Cairo, Egypt
